08.08.2017

Introducing inmates to new technologies

EAEA GRUNDTVIG AWARD 2017. Making the Connection projects aims to introduce new technologies into correctional jurisdictions in Australia. Thanks to the project, the proportion of eligible inmates engaged with higher education has risen in the area.

Believing that digital higher education is important for all, the project lead by the University of Southern Queensland (USQ) introduces internet-independent technologies for Australia correctional centres. The aim is to support the higher online education of inmates.

“We want to give prisoners the opportunity to imagine alternative futures for themselves and for their families. We want to help prisoners develop the skills that will enable them to live a meaningful life on release from custody and stop them coming back to prison,” Helen Farley explains the aims of the project.

Prisoner inmates often come from low socio-economic backgrounds, are more likely to have had negative educational experiences and have a lower level of education compared to the general population.

“Prisoners are prohibited from using the internet and most universities are reliant on the internet for the delivery of their programs and courses,” Helen Farley summarises the dilemma. This the project developed new technologies to overcome the dilemma.

Engaging over 1000 inmates in learning

The project uses two technologies to provide higher digital education to inmates. The first one is a server-based solution and the second one is a notebook computer, both from the university. Five USQ programmes have been used on these devices, for example the diploma of Arts of the diploma of Science. In addition, career planning and transition tools have been developed as part of the project.

Over the three and a half years of the project has enrolled around 1000 prisoner students in 30 prisons in four Australian states.

“There is a retention rate of 77% which is higher than the university average! The prisoners who are participating tell us that for them it is lifechanging,” Helen Farley says.

To date, the project is active in or negotiating with all Australian correctional jurisdictions and has attracted some 1700 course enrolments. Thanks to the successful results, strong relationships have been formed with the correctional jurisdictions. In Queensland, the state in which the initiative started, the proportion of eligible inmates that has engaged with higher education has risen from 3.1% to 6.2% over the three years of the project.

The project: Making the Connection
  • Award category: International projects (Australia)
  • Learner target group: Prison inmates
  • Innovative practice: Technologies developed to help incarcerated students

Project coordinator

Resources

The article series shares good practices on engaging new learners by introducing the nominees of the EAEA Grundtvig Award 2017.

Text: Lou-Andréa PinsonPhotos: Making the Connection project

28.11.2025 active ageing

It's never too late to learn: education and training as key to active ageing

EAEA travelled to Paris to meet the consortium and attend the final conference of the project. Back in Brussels, the EAEA team reflects on the importance of adult learning in supporting more active and engaged communities.

27.11.2025 EAEA Executive Board

Farewell to former EAEA Board member and SVEB Director André Schläfli

The European Association for the Education of Adults mourns the loss of André Schläfli. He served as a member of the Executive Board from 1995 to 2004, initially as Treasurer and later as Vice-President, and then held the position of Internal Auditor from 2009 to 2017. He passed away unexpectedly on 22 November 2025, shortly after his 75th birthday.

24.11.2025 advocacy

A bolder and more ambitious EU budget for education, inclusion and social resilience

How technology can benefit and engage new learners? Icimende ribera voloratae num aut ducienit, cuptae. Et preperum sunt reniet, Bit etur rerferibus repersperae.